Privacy & Terms

Welcome to The Dry Bag website terms and conditions for use.

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Service team by e-mail at info@thedrybag.co.uk, Monday – Friday 9am to 5.30pm.

Definitions

• Conditions – means these terms and conditions and the Special Conditions
• Product – means a DRY product displayed for sale on the Website
• Product Description – means that part of the Website where certain terms and conditions in respect of the individual Product are provided
• Special Conditions – means the terms and conditions in the Product Description
• Users – means the users of the Website collectively
• Personal Information – means the details provided by you during checkout
• We/us – means The Dry Bag Company Ltd
• Website – means the website located at www.thedrybag.co.uk or any subsequent URL which may replace it
• Cookies – means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer
• United Kingdom – means England, Wales, Scotland, Northern Ireland and the Channel Islands
• You – means a user of this Website.

General terms

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
• any loss of goodwill or reputation; or
• any special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Patent

Patent is pending under the name of The Dry Bag Company Ltd: GB 16275176.2

Contact

For any queries regarding our service, please contact us via email at info@thedrybag.co.uk.

Our company details are:

The Dry Bag Company Ltd

Fairbank House, Moorfield Business Park, Yeadon, Leeds, LS19 7YA. United Kingdon

Company registration number: 09814746
VAT no: 263702610

Guarantee

The Dry Bag company does not currently operate a guarantee service. We only work with the best manufactures so you can be assured of the highest quality. We are certain that when cared for correctly your Dry bag will have a long shelf life.

If at any point you are not satisfied with your purchase, please contact us to speak to a member of the team about your query. You’ll need to provide us with details of your purchase including the batch number and date of purchase. You’ll find all of this information on your original order invoice – this acts as your guarantee, so please make sure you keep it safe.

If we can’t repair your item, we’ll replace it with an item of equivalent specification. If no equivalent product is available we’ll discuss an alternative settlement with you, and we’ll always do our best to make sure that you’re satisfied with the outcome.

What’s not included?

• Accidental damage
• Cosmetic damage such as scratches, dents, corrosion or colour where the function of the product is unaffected (unless damage reported immediately after receipt of product)
• Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item
• Servicing, inspecting or cleaning of the product; and failure to follow the manufacturer’s care instructions.
• Deliberate damage or neglect of the product
• Please note that our guarantees provide services for goods bought and used in the UK, the Isle of Man and the Channel Islands

Ordering, cancelling and returning products

Orders

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

• You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website
• We will send you an order confirmation email detailing the products you have ordered.
• For items being delivered to you when your product is shipped from our warehouse we will send you a despatch confirmation email.
• Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in change or cancel an order
• For most products sent directly from our warehouse, your credit/debit card will be charged when your order is despatched.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock
• Our inability to obtain authorisation for your payment
• The identification of a pricing or product description error

The contract will be concluded in English.

Consumer Contracts Regulations 2013

This legislation offers you the following cancellation rights when you buy online or by phone:

• You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.
• Your right to return products does not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly
• If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them
• To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. Once an item has left our warehouse, the order cannot be cancelled
• You can cancel by email: info@thedrybag.co.uk, or write to: Customer Services, TheDryBag Company Ltd, Fairbank House, Moorfield Close, Moorfield Business Park, Yeadon, Leeds, LS19 7YA
• If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This excludes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery)
• We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.

Privacy and cookies

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

• When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information. We, The Dry Bag Company Ltd is the data controller and we use your information to process and dispatch your order to you. From time to time we might have to contact you if there is an issue with your order. In the first instance you will be sent an email and following no response from this we will telephone you on the telephone number provided.
• We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”).
• We may collect this information even if you do not register with us.
• You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

• Processing your orders;
• For statistical or survey purposes to improve this Website and its services to you;
• To serve website content and advertisements to you;
• To administer this website;
• To contact you about leaving a review on a product once your order has been completed;
• If you consent, to notify you of products or special offers that may be of interest to you
• You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003
• You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so
• You will not hear from us if you did not opt in to receiving email communications. The Dry Bag Company Ltd does not send out any direct mail. In the event of direct mail becoming a marketing strategy Dry will contact you via post to give you the opportunity to opt out of hearing from us.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you will not be added to our mailing list automatically, there will be a separate selection box where this can be selected. Following opting in, you may unsubscribe from this news list by following the unsubscribe instructions in any email received or by emailing us at info@thedrybag.co.uk anytime where you will be removed at the earliest convenience.

 

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time.

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings.

 

The Dry Bag Data Retention Policy:

What data do we collect?

• The information we collect depends on the information you have submitted to us; if you have bought a Dry Product from us online we collect the below information:

Title, Firstname, Surname

Billing address including postcode

Shipping address including postcode if different to billing address

Email Address

Telephone number

We also retain the time, date and information of the goods you purchased from us.

 

• If you opted to sign up to our newsletter to hear about offers and product news, we collected the below information from you:

Email address

 

• If you bought a product from us at an event we have collected:

Your email address and / or phone number

 

You will only receive email communication from us if you opted in to our email newsletter. We operate a double opt in system and you can opt out from hearing from us at any time by clicking the unsubscribe link at the bottom of the email or by emailing info@thedrybag.co.uk asking to be removed.

Our website uses cookies, this means we can monitor your activity on our website, for example the device you’re using and the location you are searching from. For full details please refer to our privacy policy: https://thedrybag.co.uk/privacy-terms/. We retain this information indefinitely as it helps us grow and develop the company. Cookies do not reveal any personal data which would enable us to contact you directly.

You can access and request the information we hold about you by emailing us on info@thedrybag.co.uk and request this information at any time. There is an unsubscribe link at the bottom of every email communication in addition, by clicking this link you can unsubscribe from emails at any time.

 

What do we do with your data?

We use your data to fulfil any orders you place with us. We share your data with a sub processor in order to fulfil our contract to you. Our service providers help us operate our business effectively and adhere to our internet security and data service level agreement guidelines. We do not share or sell your data on to independent parties. If at any time you would like to see evidence of our security service level agreements with our service providers please contact info@thedrybag.co.uk with your request.

 

Our data retention policy:

It is The Dry Bag’s retention policy to keep customer data for 2 years. The policy starts from the date of purchase with us. Once the retention date has been reached we (inclusive of service providers) will delete any record of you from our order systems. If you opted in to hear from us via email, your email will remain on the database for the purpose of marketing to you. Please note that in the event of no activity over a 2 year period, your email will be removed from our system. In this instance no activity will be deemed as “no email opens” in the 2 year period of you being on your database.

 

We may from time to time use your personal information, more precisely your email address to contact you about surveys or competitions. We will only contact you if you have agreed to hear from us. If you do take part in a competition, you will then only be contacted if you confirmed you would like to be added to our mailing list. In the event of you being the competition winner, we will have to contact you to arrange exchange of the prize.

 

 

 

Use of the website

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:

• The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
• You will notify us immediately of any changes to the Personal Information by contacting our head office by e-mail (info@thedrybag.co.uk)

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Recommendations

When you use our website, you’ll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you’re browsing the site.

These are based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally, we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.

Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.

Competitions:

1. The promoter is The Dry Bag Company Ltd, company no. 09814746 whose registered office is at 1 Moorfield Close, Moorfield Business Park, Leeds, LS19 7YA.

1. The competition is open to residents of the United Kingdom and excludes employees of The Dry Bag Company and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

1. There is no entry fee to enter competitions.

1. By entering competitions, an entrant is indicating his/her agreement to be bound by these terms and conditions.

1. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

1. Closing date for entry will be stated at the time of the competition announcement. After the date stated no further entries to the competition will be permitted.

1. No responsibility can be accepted for entries not received for whatever reason. The rules of the competition and how to enter will be clear upon announcing the compeititon

10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
12. The prizes will be made clear upon announcement on competition and if the original winner does not come forward within two weeks of contact  a new winner will be announced.

The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

13. Winners will be chosen at random from all entries received.
14. The winner will be notified by DM on Twitter/ Facebook / Instagram or email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
16. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
17. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
18. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
19. Entry into the competition will be deemed as acceptance of these terms and conditions.
20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to The Dry Bag Company Ltd and not to any other party. The information provided will be used in conjunction with the following Privacy Policy above.

Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed in writing to: Customer Services, The Dry Bag Company Ltd, Fairbank House, Moorfield Business Park, Moorfield Close, LS19 7YA

 

The Dry Bag – Competition to win a Dry Bag Pro with Tri 247 Magazine March 2018:

1. The promoter is The Dry Bag Company Ltd, company no. 09814746 whose registered office is at 1 Moorfield Close, Moorfield Business Park, Leeds, LS19 7YA.
2. The competition is open to residents of mainland UK aged over 18 and excludes employees of The Dry Bag Company and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
6. Closing date for entry will be Tuesday 20th March 2018 at 11:59pm. After this date no further entries to the competition will be permitted.
7. No responsibility can be accepted for entries not received for whatever reason.
8. The rules of the competition and how to enter are as follows:

• Enter via our competition page at www.thedrybag.co.uk/competition

1. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
2. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
3. The prize is as follows:
   1. One Dry Bag Pro worth £60
4. There will only be one winner
5. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
6. Winner will be chosen at random from all entries received.
7. The winner will be notified by DM within one day of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
8. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
9. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
10. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
11. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
12. Entry into the competition will be deemed as acceptance of these terms and conditions.
13. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to The Dry Bag Company Ltd and not to any other party. The information provided will be used in conjunction with the following Privacy Policy above.